Privacy Policy

Pyrovision (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our clients, suppliers, and website users. This Privacy Policy explains how we collect, use, store, and protect personal and business-related information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Privacy Policy

Pyrovision (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our clients, suppliers, and website users. This Privacy Policy explains how we collect, use, store, and protect personal and business-related information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Privacy Policy

Pyrovision (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our clients, suppliers, and website users. This Privacy Policy explains how we collect, use, store, and protect personal and business-related information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Privacy Policy

Terms & Conditions

Privacy Policy

Terms & Conditions

This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website.

1. Information We Collect

We may collect and process the following information:

• Company names and registration details

• Contact persons’ names and surnames

• Email addresses and telephone numbers

• Physical and delivery addresses

• Billing and payment-related information

• Artwork, logos, branding files, and marketing materials supplied by clients

• Communication records (emails, WhatsApp messages, calls)

2. How We Use Your Information

Personal and business information is collected and used for:

• Processing orders and delivering products or services

• Communicating about quotations, orders, artwork approvals, and deliveries

• Issuing invoices, receipts, and refunds

• Internal record keeping and administration

• Legal, accounting, and compliance purposes

3. Protection of Information

Pyrovision takes reasonable technical and organisational measures to protect personal information against:

• Loss or damage

• Unauthorised access

• Unlawful processing

Access to personal information is restricted to authorised personnel only.

4. Sharing of Information

We do not sell, rent, or trade personal information. Information may only be shared with:

• Trusted suppliers or manufacturers for order fulfilment

• Courier and logistics partners for delivery purposes

• Regulatory or legal authorities where required by law

All third parties are required to treat information confidentially.

5. Data Retention

We retain personal and business information only for as long as necessary to:

• Fulfil contractual obligations

• Comply with legal and accounting requirements

• Resolve disputes or enforce agreements

6. Client Responsibilities

Clients are responsible for ensuring that any artwork, branding materials, or third-party content supplied to Pyrovision does not infringe on intellectual property or privacy rights of others.

7. Cookies & Website Data

Our website may use cookies or similar technologies to improve functionality and user experience. Cookies do not collect sensitive personal information.

8. Your Rights

In terms of POPIA, you have the right to:

• Request access to personal information we hold

• Request correction or deletion of information

• Object to the processing of personal information

• Withdraw consent where applicable

Requests can be made by contacting Pyrovision directly.

9. Changes to This Policy

Our website may use cookies or similar technologies to improve functionality and user experience. Cookies do not collect sensitive personal information.

10. Contact Information

For privacy-related queries, please contact Pyrovision through our official communication channels.